Coins will be deposited to your balance as soon as the transaction reaches the required number of network confirmations.
TON and GRAM sent via The Open Network (Jetton) are deposited instantly after 1 network confirmation.
BTC is deposited after 2 network confirmations.
LTC is deposited after 5 network confirmations.
ETH, USDT and USDC sent via Ethereum (ERC20) are deposited after 12 network confirmations.
BNB, USDT, and USDC sent via BNB Smart Chain (BEP20) are deposited after 1 network confirmation.
USDT and TRX sent via TRON (TRC20) is deposited after 20 network confirmations.
To check the current transaction status, use blockchain explorers for The Open Network, BNB Smart Chain (BEP20), TRON (TRC20), Bitcoin, Ethereum (ERC20) or Litecoin.
If your haven't received coins after the transaction was confirmed, contact our support team and include the link to your transaction from the blockchain explorer.