Common scams and how to prevent them:

1. Fake receipts or screenshots showing the transfer.

A receipt, check, or screenshot demonstration of a transfer can be faked relatively easily by scammers.

Do not solely trust receipts, statements or screenshots showing a transfer in a bank or wallet application instead of actually checking the crediting of funds.

2. Buying discounted coins at the specified offer.

Scammers offer to conduct an order with sending a smaller amount than will be fixed in the terms of the order, in gratitude for the interview or as other cooperation. In fact, the offer will be the offer of any available seller. When the victim opens a second transaction for a different amount at the seller's offer, but sends a transfer for the amount corresponding to the first transaction, the seller completes the first order, and transferring the coins in one of the order without payment.

You should not agree to participate in any schemes that break the rules of orders, as well as trust unfamiliar persons and make any negotiations on orders in private messages.

3. Sending payment by third parties waiting to receive the product or service.

Scammers promise a third party a product or service in exchange for sending payment to the details they received as a buyer when opening a P2P Marketplace transaction from the seller. If that third party sends payment and the seller acknowledges receipt of payment and completes the transaction, the scammer receives the coins and the third party remains defrauded.

To prevent such actions, it is necessary to receive sufficient confirmation from the buyer that the buyer on the platform and the sender of the transfer, is the same person.

For example, it can be a photo of the card from which the transfer was made against the background of an open transaction in Crypto Bot or a video showing the transaction in Crypto Bot and the transfer in the bank's app.

4. Contact pretending to be a support staff member.

Scammers introduce themselves as support employees and ask to cancel the transaction, although payment has been sent and has not been returned, or to complete the transaction, although payment has not been sent, or to perform actions that will lead to gaining access to the user's Telegram account.

It is necessary to read the steps of the order, carefully check the sender of the messages and do not process any authorizations in third-party services.

5. Phishing bots

Scammers will trick a participant of an order into a phishing bot, for supposedly confirming a phone number or verification. The phishing bot will allow access to his Telegram account to complete the transaction without payment or withdraw coins from his wallet.

6. Fake credit notifications.

Scammers use chat or other features in bank or wallet apps to send notifications that look like credit notifications. Transfers for similar multiples of smaller amounts may also be sent so that the seller, upon receiving the real notification and transaction history, confirms receiving without verifying the amount and balance change.

It is always necessary to check the receiving of funds and balance changes by logging into the bank's application or wallet.

7. Sending payment details outside of the order.

Scammers send payment details that differ from the details specified in the order outside of the order messages inside Crypto Bot.

You should only send payment through the payment method and using the details provided in the order.

8. Request a refund via bank or wallet.

Scammers send a request for the return of the sent transfer after the purchase transaction is completed.

It is necessary not to agree to the return and explain to the support service of the bank or wallet that all obligations on the received transfer were fulfilled and, if necessary, provide information about the cryptocurrency exchange.

9. Transactions for similar or identical amounts of money

Scammers create multiple transactions (usually two) with similar payment amounts from the same seller on the same offer. The buyer receives one transfer and one of the buyers marks the payment as sent. The seller completes his transaction without asking for proof of payment, and then immediately the second buyer marks the payment complete with statements and proof that the single transfer received is his.

If you are doing multiple transactions of similar amounts at the same time, you need to get proof of payment and verify that the transfers have been received from all buyers and only then finalize the transactions. If you have already completed one of the transactions, open a dispute in the second one and contact support with a description of the situation.