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Why is my access restricted after entering my details?

Updated over a week ago

Access may be suspended if the information provided requires additional verification in accordance with internal AML/CFT policies. This is a standard security measure.

Common reasons include:

— age or country of residence where the service is not available;

— the existence of additional accounts.

💡 Your funds remain safe in your account. You will be able to withdraw them after completing all verification requirements.

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